Order Management Specialist

Receives and processes requests for Durable Medical Equipment from patients and customers.
  • Responsible for validating and tracking orders
  • Verifying patient details and insurance information
  • Confirming shipping method and shipping instructions
  • Checking order status If delivered or fulfilled
  • Respond to client inquiries accurately and in an efficient manner
  • Provide excellent customer service to clients
Qualifications
  • At least 6 months experience handling an international healthcare related account is required
  • At least 6 months experience handling a DME account is an advantage
  • Excellent verbal and written communication skills
  • Must have excellent interpersonal and organizational skills
  • Proficient in using computers and various applications

 

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