Order Management Specialist

Receives and processes requests for Durable Medical Equipment from patients and customers.

• Responsible for validating and tracking orders
• Verifying patient details and insurance information
• Confirming shipping method and shipping instructions
• Checking order status If delivered or fulfilled
• Respond to client inquiries accurately and in an efficient manner
• Provide excellent customer service to clients

Qualifications

• At least 6 months experience handling an international healthcare related account is required
• At least 6 months experience handling a DME account is an advantage
• Excellent verbal and written communication skills
• Must have excellent interpersonal and organizational skills
• Proficient in using computers and various applications