Solutions that defy distance.

You don't just get your own team, you get our team too.

Recruitment
Department

OPEX
Department

Compliance Department

Employee Experience Department

Talent acquisition

Sourcing the best.

We work closely with you to understand your unique needs and create a recruitment profile that reflects your requirements and attracts top talent. Our skilled recruiters employ a variety of cutting-edge techniques to assess each candidate's skills and qualifications, ensuring they're the perfect fit for your team. With a proven track record of success and a commitment to excellence, we're ready to take your business to the next level.

Training

Workflows that work.

We know that learning the ropes can be tough and that's why we go above and beyond to ensure our employees have access to the tools and resources they need to excel. We carefully record every single session and create custom curriculum materials that are used for training and a reference library for continuous education. No detail is too small - we cover everything from the basics to the most complex topics.

Operational excellence

Scalability that lasts.

Our Business Development Department, OPEX is committed to minimizing your training investment by providing expert trainers and instructional designers. They create learning modules and assessments to establish standards for your back-office team. OPEX is the backbone of our mission to ensure operational excellence, and longstanding success.

Compliance

On-site results.

We believe that accountability is key, which is why we hold ourselves and our team members to the highest standards. Our Compliance Department keeps processes running like clockwork, ensuring that every member of your team is performing at their best and troubleshooting any issues that arise.

Employee experience

Culture that breeds success.

We know that hiring top-notch talent and providing them with all the bells and whistles is important, but it's all for naught if the environment they work in isn't up to snuff.That's why at ISTA we believe that the employee experience is just as important as the client experience. It's our duty to provide a workplace that's safe, enriching, and fun for everyone, no matter their position.

Sourcing the Best

Talent acquisition

Workflows that Work

Training

Scalability that Lasts

Operational excellence

On-site Results

Compliance

Culture that Breeds Success

Employee experience

We know that hiring top-notch talent and providing them with all the bells and whistles is important, but it's all for naught if the environment they work in isn't up to snuff. That's why at ISTA we believe that the employee experience is just as important as the client experience. It's our duty to provide a workplace that's safe, enriching, and fun for everyone, no matter their position.

No two businesses are the same.
We’ll work with you to customize your plan for success and ease the transition process.

Our dynamic healthcare solutions allow your business to:

provide customer care

streamline office operations

Recruit top talent

Boost Sales Revenue

Avoid tech nightmares

Empowering the healthcare industry with innovative solutions.

Medical billing

Prior authorization, collections, census, insurance coordination and validation

ABA companies

Recruiting, payroll, billing, prior authorization review, insurance verification, and 24/7 customer support

Laboratories

Critical lab results, 24/7 customer service, prior authorization and verification, as well as appointment set up and confirmations

Medical equipment

Order fulfillment, resupplies billing, collections, 24/7 customer service, insurance and authorization verification, as well as other functions

Long-term care facilities

Chart audits, recruiting, referral management, clinical reimbursement, discharge management and other functions

Staffing agencies

Recruiting, payroll, billing, and 24/7 customer support

Homecare agencies

Recruiting, payroll, billing, prior authorization review, insurance verification, and 24/7 customer support

Pharmacies

Rejections, census, clarifications, cost containment, Data entry, reconciliation, veterinary pharmacy, 24/7 customer service

Airlines

Reservation management, ticketing, billing, VIP desk, and 24/7 customer support

Medical Scribes

Real-time documentation, electronic health records (EHR) management, patient charting, transcription, medication and lab order entry, coding assistance, and 24/7 support

Food Service

Order processing, inventory management, billing, payroll, customer support, and 24/7 customer support

Finance

Sales and lead generation, invoice management and review, accounts payables and receivables, 24/7 customer support

Solutions that defy distance.

You don't just get your own team, you get

our team

too.

You don't just get your own team, you get our team too.

RecruitmentDepartment

OPEXDepartment

Compliance Department

Employee Experience Department

Talent acquisition

Sourcing the best.

Training

Workflows that work.

Operational excellence

Scalability that lasts.

Compliance

On-site results.

Employee experience

Culture that breeds success.

Sourcing the Best

Talent acquisition

Workflows that Work

Training

Scalability that Lasts

Operational excellence

On-site Results

Compliance

Culture that Breeds Success

Employee experience

No two businesses are the same. We’ll work with you to customize your plan for success and ease the transition process.

Our dynamic healthcare solutions allow your business to:

Customer service

Back office

Recruitment

Sales

Tech support

Empowering the healthcare industry with innovative solutions.

Medical billing

ABA companies

Laboratories

Medical equipment

Long-term care facilities

Staffing agencies

Homecare agencies

Pharmacies

Airlines

Medical Scribes

Food Service

Finance

Quick Links

Contact

Recruitment
Department

OPEX
Department

No two businesses are the same.
We’ll work with you to customize your plan for success and ease the transition process.